Telehealth and protecting patient data

Telehealth connects patients and providers by video or phone, which helps people far from a clinic.

Telehealth tech basics

• Use approved, secure telehealth platforms, not personal video apps.
• Help patients test their camera, microphone, and connection before the visit.
• Find a private space for the visit.

Protecting data every day

• Lock your screen when you step away (Windows key + L).
• Don't leave papers with patient information out.
• Watch for phishing emails pretending to be IT or a vendor.
• Report lost devices or possible breaches to your supervisor right away.